TROX Service

DESIGN AND ORDER

MYTROX – A PLATFORM WITH AN ADDED DIGITAL VALUE

Design, configure, order, and so on ...

myTROX is the entrance to the digital world of TROX, and it has to offer you much more than just a web shop.

In addition to our EASY PRODUCT FINDER design program and the new X-CUBE X2 Configurator, you will find a personal, password-protected section that allows you to access TROX online from wherever you are. You will find all the relevant information on TROX products and services for your projects.

Whether you want to access our knowledge base, order online or book a seminar, we support you in all phases of your project. The online platform is extended continuously and allows you to see your current orders, status information, order history and much more. Anywhere, any time.

myTROX – your digital 24/7 access to the TROX world

All the relevant information on TROX products for your project – available at any time on one platform
Online product design and sizing
Project management, order history, shipment tracking
Web shop for online orders
Knowledge base and country-specific information
Booking of seminars and trainings at TROX Academy
Optimised for mobile devices
Easy to use with existing customer data

COMMISSIONING AND MAINTENANCE

TROX HGI SERVICE – CUSTOMERS FIRST

TROX HGI Service provides service for systems, namely for ventilation, air conditioning and fire protection systems. Over the entire life cycle.

The TROX Remote Operations Center (ROC) provides this service from commissioning to maintenance, including a hotline and online support, 24 hours a day, 365 days a year. This is complete service that ensures energy efficiency, safety and comfort throughout buildings.

TROX HGI Service – providing service for systems

Project management for building automation and integration of all building services
Fast and smooth commissioning
Interconnection of building services, ventilation, air conditioning and fire protection systems
Integration of all systems with Building Information Modelling (BIM)
Fast response and local service thanks to many service points
Reliable service keeps equipment downtime to minimum
Efficient remote diagnosis (24/7) by our Remote Operations Center (ROC)
Continuous monitoring and optimisation
Service hotline

MONITORING AND REMOTE ACCESS

YOUR INVISIBLE HELPER – REMOTE ACCESS TO YOUR OBJECTS AND PROJECTS

It is possible to integrate several TROX systems such as LABCONTROL, X-CUBE control, X-AIRCONTROL and TROXNETCOM. The building information model then allows you via remote access to see, analyse and consequently optimise all functions and energy consumption values for each individual room.

The Remote Operations Center and the TROX Cloud allow you to manage many objects and projects at the same time from a central interface. Simple and convenient.

TROX Cloud – total overview, total control

Faster commissioning
Lower operating and maintenance costs
Continous optimisation based on energy monitoring and automatic adjustment of system parameters
Operational reliability with minimal disruption or downtime, if at all, due to predictive maintenance such as bearing and filter monitoring
Access anywhere and at any time instead of only locally
Individual user solutions and access levels
Utmost data security

FURTHER INFORMATION

360 DEGREE BOOTH TOUR Back to

YOUR TROX CONTACT

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Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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