TROX supports you in planning, ordering and operating your project and offers you an academy programme. Here you will find our services and applications around myTROX!
Online Configurator Components
✓ Design ventilation and air conditioning components
✓ Get technical data and tender texts
✓ Enquire on prices and delivery times
Online Configurator AHU
✓ Design air handling units
✓ Determine energy requirements
✓ Calculate lifecycle costs
Online Configurator Ventilators
✓ Design fans
✓ Plan projects
✓ Create drawings
Easy Product Finder
✓ Design ventilation and air conditioning components
✓ Select products supported by designing wizards
✓ Get prices, BIM data, technical data and tender texts
BIM Data
✓ Download X-BIM CAD Browser for Revit and AutoCAD
✓ Get information about BIM-Tools and software partners
✓ Look-up manuals and tutorials
Quotation Portal
✓ Track tender requests
✓ Request offers for tenders online
✓ View the history of all requests
TROX Online Shop
✓ Order ventilation and air conditioning components
✓ Benefit from faster order processing
✓ Enquire on prices and delivery times
TROX Spare Parts
✓ Order spare parts online
✓ Find spare parts easily
✓ Enquire on prices and delivery times
Order History
✓ View the status of your order online at any time
✓ Download order confirmations, delivery notes and invoices
✓ View the history of all orders
Price Lists
✓ Download TROX PDF price list
✓ Download spare parts price lists
✓ Download TROX product data
Fault Notification
✓ Report a complaint online
✓ Benefit from faster claim processing
✓ Choose between on-site inspection and replacement delivery
Revision Documents
✓ Download revision documents
✓ Request revision documents in printed version
Lead Time List
✓ Determine current lead times
✓ Receive further information on lead times
✓ Cloud Contract
✓ Remote Service Support Contract
✓ Remote Service Monitoring Contract
TROX ACADEMY
Seminars and Events
Webinars
TROX at specialist events
TROX ACADEMY Media Library
We come to you
With our customer portal, you can plan projects, place orders in the TROX Online Shop, operate your installations and systems or deepen your knowledge at any time and from anywhere.
You have not heard about myTROX yet? Find out now and take advantage!
We are happy to answer your questions. We have compiled the answers to the most frequently asked questions in our FAQ.
If you have not found an answer to your question in our FAQ, simply contact our myTROX support team. We will help you as quickly as possible.
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Contact
We are here for you
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Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265
Contact
Thank you for your message!
Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265
Contact
We are here for you
Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265
Contact
Thank you for your message!
Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265