SERVICES

TROX supports you in planning, ordering and manage your project and offers you an academy programme. Here you will find our services and applications around myTROX!

Online Configurator Components

✓ Design ventilation and air conditioning components

✓ Get technical data and tender texts

✓ Enquire about prices and delivery times

Go to configurator

Online Configurator AHU

✓ Design air handling units

✓ Determine energy requirements

✓ Calculate lifecycle costs

Go to configurator

Online Configurator Ventilators

✓ Design fans

✓ Plan projects

✓ Create drawings

Go to configurator

Easy Product Finder

✓ Design ventilation and air conditioning components

✓ Select products supported by designing wizards

✓ Get prices, BIM data, technical data and tender texts

Go to download

BIM Data

✓ Download X-BIM CAD Browser for Revit and AutoCAD

✓ Get information about BIM-Tools and software partners

✓ Look-up manuals and tutorials

Go to BIM data

Quotation Portal

✓ Track tender requests

✓ Request offers for tenders online

✓ View the history of all requests

Go to quotation portal

TROX Online Shop

✓ Order ventilation and air conditioning components

✓ Benefit from faster order processing

✓ Enquire on prices and delivery times

Go to Online Shop

TROX Spare Parts

✓ Order spare parts online

✓ Find spare parts easily

✓ Enquire about prices and delivery times

Go to spare parts

Shopping Carts

✓ Create carts

✓ Organise carts

✓ Set up project structure

Go to carts

Order History

✓ View the status of your order online at any time

✓ Download order confirmations, delivery notes and invoices

✓ View the history of all orders

Go to order history

Price Lists

✓ Download TROX PDF price list

✓ Download spare parts price lists

✓ Download TROX product data

Go to download

Fault Notification

✓ Report a complaint online

✓ Benefit from faster claim processing

✓ Choose between on-site inspection and replacement delivery

Go to form

Revision Documents

✓ Download revision documents

✓ Request revision documents in printed version

Go to documents

Lead Time List

✓ Determine current lead times

✓ Receive further information on lead times

Go to download

Access to TROX HGI Remote Services

✓ Cloud Contract

✓ Remote Service Support Contract

✓ Remote Service Monitoring Contract

Continue to TROX HGI

TROX ACADEMY

Go to TROX ACADEMY

Seminars and Events

Go to seminars

Webinars

Go to webinars

TROX at specialist events

Go to content

TROX ACADEMY Media Library

Go to library

We come to you

Go to content

MYTROX - ONLINE CUSTOMER PORTAL

With our online customer portal, you can plan projects, place orders in the TROX Online Shop, operate your installations and systems or deepen your knowledge at any time and from anywhere.

You have not heard about myTROX yet? Find out now and take advantage!

Find out more!

production {"X-Frame-Options"=>"SAMEORIGIN", "X-XSS-Protection"=>"1; mode=block", "X-Content-Type-Options"=>"nosniff", "X-Download-Options"=>"noopen", "X-Permitted-Cross-Domain-Policies"=>"none", "Referrer-Policy"=>"strict-origin-when-cross-origin", "Strict-Transport-Security"=>"max-age=31536000; includeSubDomains", "Content-Type"=>"text/html; charset=utf-8"}

Your recommendation has been sent and should arrive shortly.

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

By clicking the button, you allow us to provide you with an excellent website experience and easy shopping processes. These cookies include ones that are necessary for the operation of the site and for the control of our services and applications, as well as ones that are used solely for statistical purposes, for convenience settings or to display personalized content. You can decide which categories you want to allow and you can adjust the data utilisation settings based on your individual requirements. Please note that, depending on the settings that you have selected, all functionalities of the page might not be available. You can change your selection at any time.

TECHNICALLY NECESSARY

These cookies are necessary for the proper functioning of our website and cannot be disabled. As a rule, these cookies are set only in response to actions taken by you, such as setting your privacy preferences or filling the shopping cart. In addition, security-relevant functionalities or support via a dedicated webchat are integrated, including all session cookies from TROX set after you log in as a customer. You can set your browser to block these cookies or notify you about them. As a result, however, some areas of the website might not function as intended.

STATISTICS AND WEBSITE ANALYSIS

These cookies make it possible to collect data for statistics and analysis so that TROX can measure the performance of the websites visited, identify technical problems and find starting points for optimisation. They may be set by us or by third parties whose services we use on our sites. Users also help to identify, for example, which pages are used most frequently or only rarely or how people navigate between web pages. All information used by third parties is aggregated and anonymised.

CONVENIENCE AND PERSONALISATION

These cookies are used to facilitate the operation of the website. Based on a previous product search, for example, we conveniently provide related content and suggestions when you visit again. We also display content tailored to websites visited or products purchased. This category also controls whether or not videos from the Vimeo platform are automatically loaded.

FOR THE BEST TROX EXPERIENCE

Privacy

SERVICES

MYTROX - ONLINE CUSTOMER PORTAL

YOUR QUESTIONS TO MYTROX

myTROX FAQ

myTROX Support