SERVICES

TROX supports you in planning, ordering and manage your project and offers you an academy programme. Here you will find our services and applications around myTROX!


myTROX Icon - Configurator

Online Configurator Components

 Design ventilation and air conditioning components

 Get technical data and tender texts

 Enquire about prices and delivery times

myTROX Icon - Configurator X-Cube

Online Configurator AHU

 Design air handling units

 Determine energy requirements

 Calculate lifecycle costs

myTROX Icon - Configurator X-Fans

Online Configurator Ventilators

 Design fans

 Plan projects

 Create drawings

myTROX Icon - X-BIM

Easy Product Finder

 Design ventilation and air conditioning components

 Select products supported by designing wizards

 Get prices, BIM data, technical data and tender texts

myTROX Icon - X-BIM

BIM Data

 Download X-BIM CAD Browser for Revit and AutoCAD

 Get information about BIM-Tools and software partners

 Look-up manuals and tutorials

myTROX Icon - Quotation Portal

Quotation Portal

 Track tender requests

 Request offers for tenders online

 View the history of all requests

myTROX Icon - Cart

TROX Online Shop

 Order ventilation and air conditioning components

 Benefit from faster order processing

 Enquire on prices and delivery times

myTROX Icon - Spare Parts

TROX Spare Parts

 Order spare parts online

 Find spare parts easily

 Enquire about prices and delivery times

Shopping Carts

 Create carts

 Organise carts

 Set up project structure

myTROX Icon - Order History

Order History

 View the status of your order online at any time

 Download order confirmations, delivery notes and invoices

 View the history of all orders

myTROX Icon - Price Lists

Price Lists

 Download TROX PDF price list

 Download spare parts price lists

 Download TROX product data

myTROX Icon - Claim

Fault Notification

 Report a complaint online

 Benefit from faster claim processing

 Choose between on-site inspection and replacement delivery

myTROX Icon - Revision Documents

Revision Documents

 Download revision documents

 Request revision documents in printed version

myTROX Icon - Calender

Lead Time List

 Determine current lead times

 Receive further information on lead times

myTROX Icon - Remote Monitoring
Access to TROX HGI Remote Services

 Cloud Contract

 Remote Service Support Contract

 Remote Service Monitoring Contract

myTROX Icon - TROX ACADEMY

TROX ACADEMY


myTROX Icon - ACADEMY Events

Seminars and Events


myTROX Icon - Webinar

Webinars


myTROX Icon - Calender

TROX at specialist events


myTROX Icon - Media Library

TROX ACADEMY Media Library


myTROX Icon - ACADEMY @ Customer

We come to you


MYTROX - ONLINE CUSTOMER PORTAL

With our online customer portal, you can plan projects, place orders in the TROX Online Shop, operate your installations and systems or deepen your knowledge at any time and from anywhere.

You have not heard about myTROX yet? Find out now and take advantage!

Find out more!

YOUR QUESTIONS TO MYTROX

myTROX FAQ

We are happy to answer your questions. We have compiled the answers to the most frequently asked questions in our FAQ.


Go to FAQ

myTROX Support

If you have not found an answer to your question in our FAQ, simply contact our myTROX support team. We will help you as quickly as possible.


Contact via email

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We are here for you

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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Thank you for your message!

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Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

Contact

We are here for you

Please specify your message and type of request
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265

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Fields marked with an (*) are required fields.

Contact

Thank you for your message!

Your message is send and will be processed shortly.
Our department for Service-Requests will contact you asap.
For general question regarding products or services you can also call:
Tel.: +49 (0)2845 / 202-0 | Fax: +49 (0)2845/202-265